Politique de remboursement

We are committed to ensuring your satisfaction with every purchase. To maintain a high standard of service, we have established clear guidelines for our return and refund process. Please review the following policy carefully.

Eligibility for Returns

To qualify for a return, your item must meet the following conditions:

• The item must be unused and in the exact same condition as when you received it.
• The item must be returned in its original packaging.

Return Timeframe

You have 30 days from the date of receipt to initiate a return request. Requests made after this period may not be accepted.

How to Initiate a Return

Please send an email to 25-heavies-profits@icloud.com to obtain the return address and further instructions. Our team will provide you with the necessary details to proceed with your return securely.

Refund Processing

Once we receive your returned item and verify that it meets our return conditions, we will process your refund within 7-14 days. The refund will be issued to your original method of payment. Please note that depending on your bank or credit card provider, it may take additional time for the funds to appear in your account.

If you have any questions regarding this policy or need assistance with your order, please do not hesitate to contact us at the email address provided above.